Explore Our Services

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What We Offer

We offer a range of services to support you and your pet please see below:

  • If you would like to learn more about our service and see if it is right for you and your pet, you can book a 15 minute discovery call with one of our behaviourists for £25. You can book a discovery call without a referral from your vet.

    Book your Discovery Call here

    The cost of your discovery call will be deducted from your consultation if you choose to go ahead. You will receive a £25 coupon code to use at the time of booking to use for any future bookings.

    Please note: This is not a call to provide behavioural advice. On this call we may sign post you to a different paraprofessional like a dog trainer.

  • We currently have a waiting list oftwo months and strongly recommend you book in for a triage call to discuss how to manage your pet’s behaviour ahead of your consultation. The 30-minute triage call is £75 with with one of our clinical animal behaviourists slots available normally within a week.

    You will be able to book a triage call once we have received your vet referral.

    • A home visit (for clients living less than 1 hour travel from SE1 4HH by public transport)

    • A consultation lasts approximately 2-3 hours, depending on the complexity of the referral. More straightforward consults may take as little as 1.5 hours. A consultation includes a full history and clinical examination, provided this is applicable and safe to do for the behaviourist.

    • Travel time to your house

    • Discussion as to why your pet is behaving the way they are

    • Agreement of our mutual aims from the treatment of your pet

    • Immediate management solutions to help in the short term

    • Formulation of a behaviour modification plan – to suit both your pet and your lives

    • If applicable – discussion about pheromones, nutraceuticals and medication (and prescription if required)

    • Discussion with your veterinarian

    • Completion of any insurance documentation

    • 40-minute follow-up call (which must be used within 90 days of the consultation). 

  • These consultations are really useful for:- pets that are fearful of strangers or aggressive towards people, owners who would prefer to not have prolonged face-to-face consultation

    These consultations include: 

    • A consultation lasting approximately 2-3 hours (this depends on the complexity of the referral-more straight forward consults may take as little as 1.5 hours)

    • Full history and clinical examination (if safe to do so and applicable)

    • Discussion as to why your pet is behaving the way they are

    • Agreement of our mutual aims from the treatment of your pet

    • Immediate management solutions to help in the short term

    • Formulation of a behaviour modification plan – to suit both your pet and your lives

    • If applicable – discussion about pheromones, nutraceuticals and medication* (and prescription if required)

    • Discussion with your veterinarian

    • Completion of any insurance documentation

    • A 40 minute follow up call (that must be used with 90 days of the consultation).

    These sessions do not include:

    • A clinical exam of the pet by a veterinary clinical behaviourist.

  • A one hour follow up will take place at your home address and will involve discussing the process you are making alongside some training.

    After the appointment your vet will be sent a report with the findings from the session.

  • The follow up will take place remotely and will involve discussing how you are getting on with a follow up report sent after the consultation

  • In partnership with Max Koenig, who is now supporting LVBC clients.

    Please note: Booking with Max are not done directly through the LVBC

    To find out more about Max click here

THE CONSULATION Process

Clinician Prepares For Case

This involving reading through the medical history provided by your GP Vet and the history provided by you. If your consultation is online we will review any videos you have provided to us prior to the consultation.

Consultation

The consultation last from 90 minutes to 3 hours (in more complex cases). We strongly recommend that all caregivers are present to make sure you can ask any questions you have on the day to our team

Behavioural plan & report

You will receive a behavioural report that may include medical recommendations alongside management modifications on the day. Several weeks after that you will receive a behaviour modification plan (“training plan”)

Client Implements Recommendations

With a behavioural consultation this includes one 40 minute follow up call. We recommend taking this around 3-4 weeks after the consultation.

After this point you may require further follow up calls that are not included. We are however happy to answer simple queries over email.

  • "We felt heard for the first time about Pepsi"

  • "THE TEAM GOT BACK QUICKLY TO OUR QUERIES AND WERE ALWAYS HAPPY TO BOOK IN A CALL."

  • "WE WISH WE HAD FOUND THE LVBC BEFORE SPENDING THOUSANDS ON DOG TRAINERS"